How do we use communication tools to communicate or stay in touch with our clients?
In this morning’s networking breakfast the theme was how we are using phone, skype face to face and more to open and maintain communications with clients. A great subject, so I wanted to share my thoughts and get your feedback as well.
First up this varies depending on what business you’re in, location and your business model.
Over the counter and one-on-one appointments are still the foundation of many businesses, and catching up with clients and prospective clients (and peers as well) at networking events is a great way of expanding your reach in the local business area and finding reliable local suppliers.
Apart from face to face meetings and networking events I receive most of my communications through:
And lets not forget Google +, reply and the comments area to our Blogs and the comments or communications section on your YouTube channel if you have one.
So there’s 19 different ways we can initiate or communicate with our clients and prospective clients.
"If you’re only allowing one or two ways for customer’s to contact your business you’re definitely missing out on some business opportunities." Geoff Moller
Here’s six tips for better communication with clients and prospective clients:
Thank you for listening.
I’d love your feedback or opinion on today’s topic, if you have have a different opinion please share, I’d love to hear from you.
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